As an incumbent operator A1 Telekom Austria has the biggest advantage to own the biggest infrastructure in the country.
As well as to have the biggest market share.
However, the drawbacks are also present:
- relatively old personnel
- old technologies
- rigid in processes, hierarchy and not able to change
- silo-oriented thinking, protecting some local benefits
The hardest part was to introduce EA as an practice united at least under the IT Director and than - under the CTO.
Building collaborations with peers all across the company was however satisfactory.
Access to huge amount of information, relevant for the industry
Rigid, slow, unable to change