It’s is a very nice restaurant with high standards. As much of a nice restaurant it was, I always felt uncomfortable and as if I wasn’t doing well even though I was earning good tips and taking all the steps they required to do as a waitress when serving a customer. Not happy at all about their tipping system. 3% of your SALES would come out of your TIPS for bar/kitchen staff, e.g. if you sell £1000 worth of product, 3% (£30) you would have to hand over for the bar/kitchen tips. So I would have to ensure I made at least £30 tips as well as some to keep for myself. Happy to give a percentage of my tips away but not if it meant handing over all of my tips and my OWN money. Tips are an extra, not a necessity and it is not my responsibility to pay the kitchen/bar staff tips. I found one manager to be particularly rude once calling me ‘pathetic’ and ‘seeking pitty’ when I asked to have more tables so I could make the 3%. And I also felt a but manipulated by management to make me feel guilty about not making a huge amount of tips even when I know I was doing all the steps and being my best, polite self.
Good hours, pay and breaks.
Job environment was too intense for me personally.