Loads of Work Requiring Better Organization
Clinical Trial Assistant (Ehemaliger Mitarbeiter) – Pleasanton, CA – 14. Jänner 2018
The organization as a whole adopted a culture of quick turnaround to its clients/customers. This, in turn, meant spending more stressful hours servicing matters in an immediate fashion. Because I worked in a support role, I spent longer hours than most to complete requests and/or tasks. It has been discussed in multiple meetings with the project teams to adopt a more proactive role of accessing clinical sites before a lack of resources on-site become an emergency situation. The idea is to better organize and plan out a a course of action to complete a request in a less stressful manner.
However, no resolutions had been successfully implemented. The company also encourages innovation, and always implements improvements in its systems and its processes. With that in mind, there is always an on-going need to adapt and learn new things. It becomes quite difficult to be efficient in a process or system if it is constantly changing. Overall, there is a lot to learn, and adaptability is a key component of success in Roche.